FACTS Tuition Payment Information

Our Lady of Lourdes School uses the FACTS Tuition Management Program for processing tuition payments.  ACH debits are made from a designated checking or savings account.  Credit cards are no longer accepted as a method of payment.

Grades K-8 pay over 12 months, June through July.  Fee: $41

Nursery and Pre-K (unless there is a sibling in K-8) pay over 10 months, August through May.  Fee: $41

Annual full payment by September 1st directly to OLL School results in $100 discount, in addition to not being charged the $41 FACTS fee.

Privacy and Security
FACTS is a payment plan provider widely used by private schools nationwide. FACTS is committed to securing the privacy and security of the information you provide them on the enrollment form. No information is shared with third parties. To help protect your privacy, the Responsible Party creates a username and password, along with identifying security questions and answers. FACTS has also successfully completed four SAS 70 audits. The SAS 70 is an internationally recognized standard developed by the American Institute of Certified Public Accountants. The SAS 70 report is critical to auditors because it means that a service organization has been through an in - depth audit of its control activities, including those relative to security and information technology.

FACTS Confirmation Notice
Once your information is received and processed by FACTS, you will receive a FACTS Confirmation Notice. This notice will confirm your payment plan information. Please check this information for accuracy, and contact the school FACTS with any discrepancies.

Customer Service
To view your account online, go to http://online.factsmgt.con and enter your username and password. To speak with a representative, please call 866-441-4637.
Monday-Friday 7:30AM - 5PM.

Commonly Asked Questions
If payments are made automatically, does that mean FACTS or the school has direct access to my account?
No. This is a common misconception about automatic payments. No one other than you and your financial institution has access to your account.

How can I be assured these transactions are secure?
When you consider that bank research shows as many as 10 people handle a check from the time it is written until the funds are deducted from your account, ACH transactions are far more secure than writing checks. With electronic payments, the transactions pass electronically through the banking system.

May I set up a separate checking or savings account for making my automatic payments?
Many people choose to establish an account separate from their primary checking or savings account to their automatic payments. The person authorizing payments must be a signer on the bank account provided. Please check with your financial institution to make certain the account can be used to process automatic payments.

How do I make changes once my agreement is on the FACTS system?
If you need to change information such as address, phone number, e-mail address or banking information, visit or contact the school or FACTS. Changing the payment date or amounts must be done through the school.

What if my payment date falls on a weekend or holiday?
In this case the payment will be attempted on the following business day.

When will the funds be withdrawn from my bank account?
Although FACTS specifies the date each payment will occur, it is your financial institution that determines the time of day the payment is debited from your account. FACTS recommends you check with your financial institution to determine how far in advance the funds should be deposited into your account to ensure the automatic payment clears.